SMS Terms and Conditions

Program Description

The Pelham Collision LLC Customer Service Text Messaging Program provides text messages about appointment scheduling and reminders, estimates, repair status, vehicle pickup, and responses to customer inquiries.

Messages may be sent using automated technology. This program does not include marketing or promotional messages.

Enrollment and Consent

You enroll by providing your mobile number and giving explicit consent through our designated opt-in process.

Providing a phone number alone, accepting general business terms, or requesting repair services does not automatically enroll you in recurring text messages.

Participation is voluntary. Consent to text messaging is not a condition of purchasing goods or services. Your consent applies only to this Pelham Collision LLC customer service program.

Message Frequency and Charges

Messages are recurring. Message frequency varies based on your appointments, repair activity, and communications with us.

Message and data rates may apply to messages sent or received. Contact your wireless provider with questions about your plan.

How to Unsubscribe

Reply STOP to any program message to unsubscribe. You may receive one final text confirming your cancellation. After that, we will stop sending messages through this program unless you opt in again.

To rejoin, complete our opt-in process again.

Help and Customer Support

Reply HELP for help. You may also contact Pelham Collision LLC using the details below.

Message Delivery

Message delivery depends on your wireless provider and other network conditions and is not guaranteed. Carriers are not liable for any delayed or undelivered messages.

If your mobile number changes, please contact us so we can update our records.

Privacy

Our Privacy Policy explains how we handle your information.

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